Privacy Policy

1. Introduction

Companion Labs Private Limited ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Company Information

3. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Professional information (company name, job title)
• Communication preferences
• Any other information you choose to provide

We also automatically collect certain information when you visit our website:

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, interactions)
• Analytics data through Vercel Analytics and Speed Insights

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and requests
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations (hosting, analytics)
• Legal authorities when required by law
• Business partners with your explicit consent

7. Your Rights Under DPDP Act 2023

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Withdraw Consent: Withdraw consent for data processing
• Grievance Redressal: File complaints regarding data processing

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Cookies and Tracking

We use Vercel Analytics and Speed Insights to understand how visitors interact with our website. These tools collect anonymized usage data to help us improve user experience. You can disable analytics through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Grievance Redressal

For any privacy-related concerns, complaints, or data requests, please contact our Grievance Officer:

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@companionlabs.in

Website: https://companionlabs.in